₹ 17,271 Find Cheap Flights from Mumbai to Kazakhstan – Compare and Save

Upon checking in for my flight, I was informed that I had exceeded the baggage allowance and was required to pay an additional fee of 355 US dollars. This was surprising and frustrating, as I had not received any prior communication from your airline regarding the baggage allowance for my flight. I checked my email regularly and did not find any notification or reminder about the baggage policies. Had I been informed in advance about the baggage allowance, I would have made necessary adjustments to avoid any additional charges. The lack of communication on your part has caused me both financial inconvenience and unnecessary stress. I kindly request a full refund of the additional charge of 355 US dollars. that I was required to pay at the airport. I am writing to formally complain about the loss of my baggage on your airline. . I was a passenger on flight 0920 from Seoul ICN to Almaty and then from Almaty on flight 0131 to Dushanbe on July 18th 2024. Upon arrival at Tajikistan Dushanbe, I discovered that my checked two bags were missing. I reported the issue immediately to the airline’s baggage service office at the airport. Despite following up multiple times and with your Air Astana Representative and being assured that the matter is being looked into, my baggage has not been located or returned to me until last evening. I expect to be compensated for the loss according to your airline’s compensation policy.

Everything was great, but the food was more like Soviet cafeteria food...

I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.

Flight was delayed 110 mins.. Crew on Ground or in Air had no regrets.. No apologies... Very poor boarding process... Awful food and beverage choice.

Very nice and pleasant. Boarding was quick and the crew were responsive

IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.

Not professional and didn’t know about double seat even when I paid for it and have a confirmation. Lack of comms between teams.

deboarding is very poor after landing it took around 45 minutes to come out.

Worst checkin experience. Lot of delays. Checkin agents rude. Flight delayed. No regrets by the airline.

Worst. Did not feel like it's an international flight.

As usual invariably delayed Lots of time in getting chkd in baggage

Flight was inordinately delayed, which has become normal with Indigo. Crews were inattentive. After landing there was a lot of time for arrival of chek in baggage