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The crew members were just okay ,but the food and entertainment need to be improved

No properly information for gat at Tanzania airport, on board written c7 so we were waiting c7 gate, suddenly our name is announce that gate c9 is waiting for us, so thats pooorrr communication

As I have already sent the messages to the head of Air Tanzania regarding the money they made us take at the airport it is pure scam they took more than $300 so that he let us enter the plane and the reason because we have Burundian passports! For foreigners I strongly advise you not to trust this agency

The airline cancelled my flight and as a result I had to book thru another airline. Furthermore, I forfeited $20 with kayak.

Everything was great, the infotainment system was glitching but this was not a big deal.

It was a good experience - too many times checking at the airport - every time had to remove shoes , belt , laptop etc. that was a bit of exaggerated. The seat had a sharp metal plate -- which torn into my jeans.

I will fly this going forward especially for ORD to EBB and the reverse.

A bit chaotic boarding flight but over all good experience.

They only gave us 30 minutes to make an international connecting flight. We didn’t make the connection but they did do a good job rebooking us despite the chaos. Our bags didn’t make it back and their process for customer support is pretty bad when it comes to luggage.

It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.

For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!

The food needs to improve especially the fish as there where only 3 fish cubes in my plate.

It’s good alternative flight out from Mogadishu, especially for the timing

Choice of Vegetarian Food in Economy class needs overhaul improvement