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Absolutely horrible aircraft with hard open ended wires hanging below the seats which were hurting. No phone charging outlets for a combined 15 hours long haul. Absolutely garbage service!

It would be great if the flight attendants could inform people travelling with small children that at take off and landing the children should drink liquid or chew/swallow something so their ears don’t hurt. Also, Emirates serves the food to the children first. Really good idea. Best of all would be to put all children in the same area.

The seats were extremely small. Boarding was not communicated correctly. It wasn’t a pleasant trip.

Luggage never made it it’s been 2 days and no proper update

Outdated business class on this aircraft, no flat bed, and even minimal recline. Couldn’t sleep at all. Laggy and outdated entertainment system. Food sub standard.

Did not expect no entetainment, food was ok. No alcohol on a. International flight

Boarding on time. Limited food and drinks options . Few Crew was rude and unconcerned. Entertainment system is old and barely any new contents.

Process for on line checking needs a lot of improvement. Very frustrating.

We were traveling first class. Checkin counter lady and her manager, both were in bad mood and did not treat us well about checking in the handbag. The gate agent took care of it right away. I travel Turkish twice a year in first class. No one has ever refused to check in the hand bag. Not sure, why this agent and her manager refused. Everything else was excellent.

35 minutes before the flight was about to land on Mumbai, I wanted to use the restroom. The flight attendant rudely shouted that I cannot use. I guess Turkish Airlines doesn't care about the customers, once they get the money.