Crowne Plaza Knoxville Downtown University By IHG

3 stars
8.9
Very good
based on 1349 reviews
1,349 reviews
401 West Summit Hill Drive, Knoxville, TN 37902, United States
401 West Summit Hill Drive, Knoxville, TN
+1 865 522 2600
Wed 28/10
-
Thu 29/10
2 guests, 1 room
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Overview
Prices
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Reviews
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Tips & FAQs
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Overview

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and conference space. Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Knoxville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
8.9
Very good
1349 reviews

Latest deals for Crowne Plaza Knoxville Downtown University By IHG

Wed 28/10
-
Thu 29/10
Deals from
₹ 10,192
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 30 more Crowne Plaza Knoxville Downtown University By IHG deals.
Standard Room, 2 double beds
₹ 10,192
nightly with fees
Queen room, 1 queen bed
₹ 11,424
nightly with fees
Double room, 2 double beds
₹ 12,107
nightly with fees
Standard Room, 2 queen beds
₹ 11,587
nightly with fees
Double room, bed type unknown
₹ 13,907
nightly with fees
Standard Room, 1 queen bed
₹ 11,754
nightly with fees
King room, 1 king bed
₹ 13,651
nightly with fees
Queen room, 1 queen bed
₹ 16,685
nightly with fees
Standard Room, 2 double beds
₹ 12,848
nightly with fees
Standard Room, 2 double beds
₹ 13,499
nightly with fees
King room, bed type unknown
₹ 33,187
nightly with fees
Standard Room, 1 sofa bed
₹ 15,025
nightly with fees
King room, bed type unknown
₹ 16,145
nightly with fees
Double room, 2 double beds
₹ 19,062
nightly with fees
Standard Room, 2 double beds
₹ 15,041
nightly with fees
Standard Room, 2 queen beds
₹ 15,629
nightly with fees
King room, 1 king bed
₹ 30,171
nightly with fees
Standard Room, 2 double beds
₹ 16,145
nightly with fees
Queen room, 2 queen beds
₹ 28,067
nightly with fees
King room, bed type unknown
₹ 33,187
nightly with fees
Double room, 2 double beds
₹ 16,481
nightly with fees
Standard Room, 2 queen beds
₹ 16,717
nightly with fees
Double room, 2 double beds
₹ 32,412
nightly with fees
Standard Room, 1 queen bed
₹ 17,331
nightly with fees
Standard Room, 1 king bed
₹ 19,598
nightly with fees
Standard Room, 2 double beds
₹ 21,043
nightly with fees
King room, 1 king bed
₹ 23,147
nightly with fees
Standard Room, 2 double beds
₹ 21,928
nightly with fees
Standard Room, 2 queen beds
₹ 25,790
nightly with fees
Standard Room, 2 double beds
₹ 69,178
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Crowne Plaza Knoxville Downtown University By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Reviews of Crowne Plaza Knoxville Downtown University By IHG

8.9
Very good
1349 verified ratings
Wonderful
909
Very good
178
Good
117
Okay
41
Fair
43
Mediocre
18
Poor
43

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it convenient for downtown activities and events. The staff received many compliments for being friendly, helpful, and welcoming, contributing to a positive guest experience. Cleanliness was also highlighted, with several guests noting well-kept and tidy rooms. However, parking was a frequent source of dissatisfaction, with multiple guests mentioning extra charges, confusing policies, or inconvenient garage setups. Despite some negative feedback on parking and occasional service lapses, the overall impression was positive, especially regarding location, staff, and cleanliness.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Parking2.5 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Room was spacious and bed was comfortable.
Cons (-) There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
5.1
Fair
Kelsey, Jan 2018
Pros (+) They allowed me to check in a couple of hours early...
Cons (-) The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
10
Wonderful
Don, Jul 2017
Pros (+) Proximity to downtown business, restaurants and entertainment.
5.4
Fair
Heather, Jan 2017
Pros (+) When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my h...
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Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square113 m
  • Gay Street247 m
  • East Tennessee Historical Society387 m
  • Tennessee Theatre399 m
  • L&N Station0.5 km
  • Bijou Theatre0.6 km
  • Sunsphere Tower0.6 km
  • Medical Arts Building0.7 km
  • Knox County Courthouse0.7 km
  • First Baptist Church0.7 km
  • Andrew Johnson Building0.8 km
  • Knoxville Civic Auditorium and Coliseum0.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Crowne Plaza Knoxville Downtown University By IHG

Which month has the cheapest rates at Crowne Plaza Knoxville Downtown University By IHG?

The cheapest month to stay at Crowne Plaza Knoxville Downtown University By IHG is December, with an average nightly rate of ₹ 13,274. The most expensive month is October at ₹ 52,812 per night.

What is the cheapest day to book Crowne Plaza Knoxville Downtown University By IHG?

The cheapest day to book Crowne Plaza Knoxville Downtown University By IHG is Sunday, with an average nightly rate of ₹ 15,817. The most expensive day is Friday at ₹ 57,349 per night.

How far in advance should you book Crowne Plaza Knoxville Downtown University By IHG?

To get the best price at Crowne Plaza Knoxville Downtown University By IHG, book around 8 weeks in advance. This could save you approximately 38% compared to booking last minute.

FAQs when booking at Crowne Plaza Knoxville Downtown University By IHG

  • Where is Crowne Plaza Knoxville Downtown University By IHG located?

    Crowne Plaza Knoxville Downtown University By IHG is located at 401 West Summit Hill Drive in Downtown, 0.7 km from the centre of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University By IHG.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Knoxville Downtown University By IHG.

  • Does Crowne Plaza Knoxville Downtown University By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University By IHG from the airport?

    Crowne Plaza Knoxville Downtown University By IHG is 18.9 km from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University By IHG is 137.9 km from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University By IHG have a pool?

    Yes, Crowne Plaza Knoxville Downtown University By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University By IHG in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University By IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Historic Elegance on Gay Street
10 Excellent (12 reviews)0.12 kmCoffee machine₹ 25,980+
3-star hotel
The Oliver Hotel9.4 Excellent (171 reviews)0.26 kmRestaurant, Bar/Lounge, Free Wi-Fi₹ 17,541+
2-star hotel
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel7.5 Good (25 reviews)0.27 kmRestaurant, Bar/Lounge, Room service₹ 38,211+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (351 reviews)0.31 kmOutdoor pool, Fitness centre, Restaurant₹ 21,144+

Cheapest

See cheapest stays in Knoxville
4-star hotel
10% cheaperHilton Knoxville8 Excellent (866 reviews)0.49 kmOutdoor pool, Fitness centre, Restaurant₹ 12,327+
4-star hotel
Marriott Knoxville Downtown8.3 Excellent (230 reviews)0.49 kmFitness centre, Restaurant, Bar/Lounge₹ 14,223+
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
8.8 Excellent (10 reviews)0.5 kmFitness centre₹ 14,981+
3-star hotel
Hyatt Place Knoxville/Downtown9.1 Excellent (1,182 reviews)0.38 kmFitness centre, Restaurant, Bar/Lounge₹ 15,455+

Most recommended

See most recommended stays in Knoxville
4-star hotel
Historic Elegance on Gay Street
10 Excellent (12 reviews)0.12 kmCoffee machine₹ 25,980+
3-star hotel
The Oliver Hotel9.4 Excellent (171 reviews)0.26 kmRestaurant, Bar/Lounge, Free Wi-Fi₹ 17,541+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (351 reviews)0.31 kmOutdoor pool, Fitness centre, Restaurant₹ 21,144+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (67 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee maker₹ 15,455+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
0.7 km
Knoxville McGhee Tyson
18.9 km

More options for your stay in Knoxville