Sheraton Surabaya Hotel & Towers

5 stars
9.1
Wonderful
based on 939 reviews
939 reviews
Jalan Embong Malang 25-31, Surabaya 60261, Indonesia
Jalan Embong Malang 25-31, Surabaya
+62 315 468 000
Tue 27/10
-
Wed 28/10
2 guests, 1 room
Building
Buffet
Lounge
Lobby
Lounge
Other
Lounge
Bedroom
Bedroom
Pool
Pool
Bedroom
Lounge
Other
Other
Lounge
Bedroom
Other
Living room
Building
Bathroom
Bathroom
Restaurant
Restaurant
Bedroom
Restaurant
Other
Bedroom
Bedroom
Living room
Balcony
Bathroom
Balcony
Conference room
Living room
Bathroom
Bedroom
Other
Other
Living room
Conference room
Bedroom
Pool
Bedroom
Front desk
Bedroom
Bedroom
Living room
Conference room
Front desk
Bar
Conference room
Conference room
Bedroom
Conference room
Bedroom
Banquet hall
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request. Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
9.1
Wonderful
939 reviews

Latest deals for Sheraton Surabaya Hotel & Towers

Tue 27/10
-
Wed 28/10
Deals from
₹ 9,294
•Cheapest rate per night
Compare prices for Deluxe room, Classic room and 11 more Sheraton Surabaya Hotel & Towers deals.
Deluxe room, 1 king bed
₹ 9,294
nightly with fees
Deluxe room, bed type unknown
₹ 9,365
nightly with fees
Deluxe room, 2 double beds
₹ 9,687
nightly with fees
Deluxe room, 1 king bed
₹ 9,783
nightly with fees
Deluxe room, 1 king bed
₹ 9,978
nightly with fees
Deluxe room, 2 double beds
₹ 10,047
nightly with fees
Deluxe room, bed type unknown
₹ 10,170
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton Surabaya Hotel & Towers

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Reviews of Sheraton Surabaya Hotel & Towers

9.1
Wonderful
939 verified ratings
Wonderful
608
Very good
162
Good
85
Okay
42
Fair
22
Mediocre
9
Poor
11

Summary of reviews

Guests say
Guests overwhelmingly praise the hotel for its exceptional service, with staff described as friendly, attentive, and professional across all areas, from check-in to the restaurant and club lounge. The location is highly valued, offering direct access to Tunjungan Plaza and proximity to city attractions. Breakfast receives frequent compliments for its variety and quality, with special touches for guests. Cleanliness and comfortable beds are also noted as positives. Some minor issues include outdated rooms, soundproofing, and parking policy, but these do not overshadow the overall positive experience.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort8 out of 10
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Location

Jalan Embong Malang 25-31, Surabaya 60261

What's nearby

  • Tunjungan Plaza260 m
  • BG Junction0.9 km
  • Taman Hiburan Rakyat1 km
  • World Trade Centre1 km
  • Surabaya Plaza Shopping Mall1.1 km
  • Monumen Kapal Selam1.4 km
  • Pasar Turi Train Station1.8 km
  • Heroic Monument1.9 km
  • Gelora 10 November Stadium2.2 km
  • Jembatan Merah Plaza Mall2.9 km
  • Museum Mpu Tantular3.6 km
  • Surabaya Town Square3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55110, 8120112040084

Essential information about Sheraton Surabaya Hotel & Towers

Low season

High season

Average price (weeknight)

January
January
₹ 12,681
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Sheraton Surabaya Hotel & Towers

Which month has the cheapest rates at Sheraton Surabaya Hotel & Towers?

The cheapest month to stay at Sheraton Surabaya Hotel & Towers is May, with an average nightly rate of ₹ 9,490. The most expensive month is December at ₹ 14,140 per night.

What is the cheapest day to book Sheraton Surabaya Hotel & Towers?

The cheapest day to book Sheraton Surabaya Hotel & Towers is Sunday, with an average nightly rate of ₹ 9,365. The most expensive day is Thursday at ₹ 12,681 per night.

KAYAK's top tips for your stay at Sheraton Surabaya Hotel & Towers

  • How long should you stay at Sheraton Surabaya Hotel & Towers? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Where is Sheraton Surabaya Hotel & Towers located?

    Sheraton Surabaya Hotel & Towers is located at Jalan Embong Malang 25-31 in Tegalsari, 2 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Sheraton Surabaya Hotel & Towers.

  • When is check-in time and check-out time at Sheraton Surabaya Hotel & Towers?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Surabaya Hotel & Towers.

  • Does Sheraton Surabaya Hotel & Towers offer free Wi-Fi?

    Yes, Sheraton Surabaya Hotel & Towers offers free Wi-Fi.

  • Does Sheraton Surabaya Hotel & Towers offer free parking?

    Yes, Sheraton Surabaya Hotel & Towers offers free parking.

  • How far is Sheraton Surabaya Hotel & Towers from the airport?

    Sheraton Surabaya Hotel & Towers is 14 km from Surabaya Juanda. Sheraton Surabaya Hotel & Towers is 73.8 km from Malang.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool on-site.

  • How does KAYAK find such great Sheraton Surabaya Hotel & Towers hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Surabaya Hotel & Towers in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Surabaya Hotel & Towers and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Surabaya Hotel & Towers.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
21% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,280 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant₹ 7,782+
4-star hotel
73% cheaperTunjungan Hotel8 Excellent (805 reviews)0.19 kmOutdoor pool, Fitness centre, Restaurant₹ 2,658+
4-star hotel
63% cheaperSwiss-Belinn Tunjungan Surabaya9 Excellent (1,376 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant₹ 3,701+
5-star hotel
12% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (2,027 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant₹ 8,731+

Cheapest

See cheapest stays in Surabaya
2-star hotel
94% cheaper
KoolKost Syariah near Tunjungan Plaza 2
3.5 Mediocre (3 reviews)0.93 km₹ 570+
1-star hotel
93% cheaper
Oyo 139 Paprica 2
8.6 Excellent (47 reviews)0.5 kmRoom service, Free Wi-Fi, Cable or satellite TV₹ 665+
2-star hotel
92% cheaper
OYO 93863 Dv Homestay Syariah Genteng
0.63 kmWi-Fi, Flat-screen TV, Cable or satellite TV₹ 760+
2-star hotel
92% cheaper
RedDoorz @ Genteng Surabaya 2
5.7 Okay (113 reviews)0.81 kmRoom service, Free Wi-Fi₹ 760+

Most recommended

See most recommended stays in Surabaya
4-star hotel
21% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,280 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant₹ 7,782+
4-star hotel
51% cheaper
Platinum Hotel Tunjungan Surabaya
9.4 Excellent (1,454 reviews)0.58 kmOutdoor pool, Fitness centre, Restaurant₹ 4,791+
5-star hotel
12% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (2,027 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant₹ 8,731+
5-star hotel
35% cheaper
DoubleTree by Hilton Surabaya
9.3 Excellent (1,463 reviews)0.65 kmOutdoor pool, Fitness centre, Restaurant₹ 6,453+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
2.0 km
Surabaya Juanda
14.0 km

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