Hotel The Palm

4 stars
7.6
Good
based on 1198 reviews
1,198 reviews
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
8th Street Between 5th And 10th Avenue, Playa del Carmen, Quintana Roo
+52 984 128 0191
Mon 26/10
-
Tue 27/10
2 guests, 1 room
Bedroom
Bedroom
Pool
Hotel amenity
Living room
Bedroom
Lobby
Lounge
Dining room
Pool
Hotel amenity
Lounge
Bedroom
Pool
Rooftop
Bedroom
Bedroom
Living room
Pool
Living room
Hotel amenity
Bedroom
Restaurant
Bar
Lounge
Building
Other
Other
Rooftop
Bathroom
Rooftop
Living room
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.

Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

7.6
Good
1198 reviews

Latest deals for Hotel The Palm

Mon 26/10
-
Tue 27/10
Deals from
₹ 4,862
•Cheapest rate per night
Compare prices for Standard Room, Double room and 22 more Hotel The Palm deals.
Standard Room, bed type unknown
₹ 4,862
nightly with fees
Double room, bed type unknown
₹ 5,289
nightly with fees
Deluxe room, bed type unknown
₹ 7,070
nightly with fees
Standard Room, bed type unknown
₹ 5,460
nightly with fees
Double room, bed type unknown
₹ 6,243
nightly with fees
Deluxe room, bed type unknown
₹ 8,242
nightly with fees
Standard Room, bed type unknown
₹ 5,547
nightly with fees
Deluxe room, bed type unknown
₹ 9,460
nightly with fees
Standard Room, bed type unknown
₹ 5,880
nightly with fees
Double room, bed type unknown
₹ 6,553
nightly with fees
Deluxe room, bed type unknown
₹ 8,106
nightly with fees
Standard Room, bed type unknown
₹ 5,908
nightly with fees
Double room, bed type unknown
₹ 6,259
nightly with fees
Deluxe room, bed type unknown
₹ 7,552
nightly with fees
King room, bed type unknown
₹ 10,096
nightly with fees
Standard Room, bed type unknown
₹ 6,552
nightly with fees
Deluxe room, bed type unknown
₹ 7,917
nightly with fees
Standard Room, bed type unknown
₹ 9,019
nightly with fees
Deluxe room, bed type unknown
₹ 9,880
nightly with fees
Double room, 1 king bed
₹ 21,579
nightly with fees
Deluxe room, bed type unknown
₹ 9,625
nightly with fees
Deluxe room, bed type unknown
₹ 11,171
nightly with fees
Standard Room, bed type unknown
₹ 11,535
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel The Palm

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Hotel The Palm

7.6
Good
1198 verified ratings
Wonderful
563
Very good
200
Good
143
Okay
74
Fair
64
Mediocre
51
Poor
109

Summary of reviews

Guests say
Most guests praise the hotel's excellent central location, making it convenient for exploring the city and nearby attractions. The rooftop pool and comfortable beds are also highlighted as positives. However, many reviews mention significant cleanliness issues throughout the hotel, including dirty rooms and bathrooms. Service receives mixed feedback, with some staff members described as friendly and helpful, while others are noted as inattentive. Despite some amenities like the pool and room size being appreciated, the overall impression is affected by maintenance and cleanliness concerns.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort7 out of 10
Pool7 out of 10
Service6 out of 10
Cleanliness0.5 out of 10
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All reviews

6.2
Okay
Anonymous, Sept 2018
Pros (+) The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons (-) For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
9.4
Wonderful
Hani, Oct 2017
Pros (+) Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Cons (-) We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
6.2
Okay
Anonymous, Nov 2016
Pros (+) The shower area was beautiful with two ceiling shower heads.
Cons (-) Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other...
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Location

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio213 m
  • Albertos SCUBA379 m
  • Terminal Marítima de Playa del Carmen0.6 km
  • La Fe0.8 km
  • Beyond Diving0.9 km
  • Mexico Blue Dream0.9 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • O2 Mexico1.3 km
  • The Reef Marina2 km
  • Playacar Golf Club2.1 km
  • Guadalupe Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-004904/2025

Hotel The Palm

Which month has the cheapest rates at Hotel The Palm?

The cheapest month to stay at Hotel The Palm is July, with an average nightly rate of ₹ 5,789. The most expensive month is March at ₹ 13,096 per night.

What is the cheapest day to book Hotel The Palm?

The cheapest day to book Hotel The Palm is Thursday, with an average nightly rate of ₹ 5,795. The most expensive day is Wednesday at ₹ 11,521 per night.

How far in advance should you book Hotel The Palm?

To get the best price at Hotel The Palm, book around 10 weeks in advance. This could save you approximately 18% compared to booking last minute.

FAQs when booking at Hotel The Palm

  • Where is Hotel The Palm located?

    Hotel The Palm is located at 8th Street Between 5th And 10th Avenue in Centro, 0.5 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hotel The Palm.

  • When is check-in time and check-out time at Hotel The Palm?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel The Palm.

  • Does Hotel The Palm offer free Wi-Fi?

    Yes, Hotel The Palm offers free Wi-Fi.

  • Does Hotel The Palm offer free parking?

    Yes, Hotel The Palm offers free parking.

  • How far is Hotel The Palm from the airport?

    Hotel The Palm is 19.1 km from Cozumel Intl. Hotel The Palm is 49.9 km from Cancun.

  • Does Hotel The Palm have a pool?

    Yes, Hotel The Palm has a pool on-site.

  • How does KAYAK find such great Hotel The Palm hotel deals?

    KAYAK scours the web for all room deals available at Hotel The Palm in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel The Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel The Palm.

Nearby hotels and places to stay

Closest

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3-star hotel
17% cheaperLos Itzaes Hotel8.7 Excellent (691 reviews)0.06 kmOutdoor pool, Restaurant, Free Wi-Fi₹ 4,195+
21% cheaper
Room With King Bed In Blvd Hotel, Fifth Avenue
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3-star hotel
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3-star hotel
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Cheapest

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5-star hotel
51% cheaper
Coco Azul Hotel Boutique
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3-star hotel
49% cheaper
El Sol Del Caribe By Bfh
0.16 km₹ 2,563+
3-star hotel
45% cheaperSiesta Fiesta Hotel7.9 Good (1,239 reviews)0.09 kmAdults only, Restaurant, Bar/Lounge₹ 2,758+
3-star hotel
43% cheaper
Zihil Ha Hotel
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Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - Near Playa del Carmen Main Beach9.1 Excellent (516 reviews)0.1 kmSnorkelling, Restaurant, Room service₹ 7,118+
3-star hotel
17% cheaperLos Itzaes Hotel8.7 Excellent (691 reviews)0.06 kmOutdoor pool, Restaurant, Free Wi-Fi₹ 4,195+
3-star hotel
42% cheaper
Kinbe Hotel Boutique
8.6 Excellent (202 reviews)0.16 kmSnorkelling, Outdoor pool, Free Wi-Fi₹ 2,942+
4-star hotel
19% cheaperHacienda Real del Caribe Hotel8.5 Excellent (2,589 reviews)0.12 kmOutdoor pool, Restaurant, Bar/Lounge₹ 4,081+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.8
0.5 km
Cozumel Intl
19.1 km

More options for your stay in Playa del Carmen