This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
7.6
Good
230 reviews
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Amenities at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG
Outdoor pool
Fitness centre
Free Wi-Fi
Tea/coffee maker
Coffee machine
Free parking
Business centre
Wi-Fi available in all areas
Flat-screen TV
TV
Reviews of Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG
7.6
Good
230 verified ratings
Wonderful
109
Very good
31
Good
18
Okay
10
Fair
19
Mediocre
5
Poor
38
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, cleanliness, and breakfast offerings. Many found the rooms comfortable and the staff friendly or attentive. However, several reviews raised concerns about safety, including vehicle break-ins and thefts, as well as issues with pests and room maintenance. While some guests experienced excellent service, others reported problems with check-in, extra charges, and slow housekeeping. Overall, the positives centered on location, cleanliness, and breakfast, but there are notable areas for improvement in safety and maintenance.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8 out of 10
Breakfast7.5 out of 10
Service5 out of 10
Safety1.5 out of 10
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8/10
8 out of 10
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2.0
Poor
Anonymous, Oct 2024
4 vehicle car broke in, they broke the window try stole the vehicle their truck had a small lock that they couldn't steal it. Some from Louisiana, others from Dallas. My suggestion is the hotel needs to make a gate. Also, my sister room has cockroach all over in bathroom she let the staff know, they didn't any anything when we stayed there, even in my room the door lock in the bathroom has no hand...
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4.0
Mediocre
Anonymous, Dec 2023
The water pressure from the bathroom sink faucet was a drizzle. The smoke alarm and CO2 sensor were ripped off the wall and ceiling and the staff called me at 11:30 one night accusing me of smoking. I don’t smoke. There were no Kleenex and one roll of toilet paper. Other than these things it was alright.
8.0
Very good
Tim, Feb 2023
Nice enough hotel. Room needed some work - there were areas of the walls where they weren't painted the same color as the rest of the room, for example. The cleaning staff missed some minor cleaning things from the previous occupants, but nothing major. We only got two towels for four people, and we only received one room key, which was kind of weird. Breakfast was pretty solid.
Location
4900 Federal Plaza Drive, Houston, TX 77092
What's nearby
Buffalo Bayou Park11.5 km
Lakewood Church12.8 km
Sam Houston Park13.9 km
Houston Theater District14.1 km
Downtown Houston14.1 km
Houston Grand Opera14.2 km
Houston JPMorgan Chase Tower14.4 km
Willowbrook Mall14.6 km
Co-Cathedral of the Sacred Heart14.8 km
Toyota Center15.3 km
Daikin Park15.3 km
Museum of Fine Arts15.4 km
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG
Which month has the cheapest rates at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG is December, with an average nightly rate of ₹ 7,782. The most expensive month is June at ₹ 12,906 per night.
What is the cheapest day to book Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG is Sunday, with an average nightly rate of ₹ 7,874. The most expensive day is Monday at ₹ 12,408 per night.
FAQs when booking at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG
Where is Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG located?
Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG is located at 4900 Federal Plaza Drive in Northside, 14.4 km from the centre of Houston. Buffalo Bayou Park is the closest landmark to Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG.
When is check-in time and check-out time at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG?
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG.
Does Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG offer free Wi-Fi?
Yes, Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG offers free Wi-Fi.
Does Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG offer free parking?
Yes, Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG offers free parking.
How far is Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG from the airport?
Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG is 21.6 km from Houston George Bush Intcntl. Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG is 29 km from Houston Hobby.
Does Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG have a pool?
Yes, Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG has a pool on-site.
How does KAYAK find such great Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG hotel deals?
KAYAK scours the web for all room deals available at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn Express & Suites Houston Northwest-Brookhollow By IHG.
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