Cleveland Marriott Downtown at Key Tower

4 stars
8.7
Very good
based on 494 reviews
494 reviews
1360 West Mall Drive, Cleveland, OH 44114, United States
1360 West Mall Drive, Cleveland, OH
+1 216 696 9200
Mon 26/10
-
Tue 27/10
2 guests, 1 room
Bar
Other
Outdoor view
Restaurant
Patio
Restaurant
Outdoor view
Restaurant
Conference room
Bar
Banquet hall
Lounge
Restaurant
Restaurant
Bedroom
Bar
Bar
Lobby
Lounge
Spa
Dining room
Bar
Bedroom
Spa
Gym
Conference room
Lobby
Spa
Bedroom
Gym
Living room
Lounge
Bedroom
Gym
Conference room
Bedroom
Living room
Lobby
Bathroom
Living room
Gym
Bedroom
Buffet
Bathroom
Room amenity
Gym
Spa
Other
Banquet hall
Bedroom
Front desk
Building
Living room
Spa
Bedroom
Buffet
Bathroom
Front desk
Hallway
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

3 restaurants, a full-service spa and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request. Cleveland Marriott Downtown at Key Tower offers 400 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. This Cleveland hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested. Recreational amenities at the hotel include a health club. The recreational activities listed below are available either on-site or nearby; fees may apply.
8.7
Very good
494 reviews

Latest deals for Cleveland Marriott Downtown at Key Tower

Mon 26/10
-
Tue 27/10
Deals from
₹ 17,633
•Cheapest rate per night
Compare prices for Double room, King room and 27 more Cleveland Marriott Downtown at Key Tower deals.
Double room, 2 double beds
₹ 17,633
nightly with VAT
Standard Room, 1 king bed
₹ 17,707
nightly with VAT
Double room, 2 double beds
₹ 17,707
nightly with VAT
King room, 1 king bed
₹ 17,707
nightly with VAT
Double room, 2 double beds
₹ 18,817
nightly with VAT
King room, 1 king bed
₹ 18,820
nightly with VAT
Double room, 2 double beds
₹ 19,021
nightly with VAT
King room, bed type unknown
₹ 21,716
nightly with VAT
King room, bed type unknown
₹ 26,614
nightly with VAT
King room, 1 king bed
₹ 41,537
nightly with VAT
King room, bed type unknown
₹ 42,072
nightly with VAT
Double room, 1 king bed
₹ 99,725
nightly with VAT
Double room, 2 double beds
₹ 111,076
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Cleveland Marriott Downtown at Key Tower

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Reviews of Cleveland Marriott Downtown at Key Tower

8.7
Very good
494 verified ratings
Wonderful
273
Very good
71
Good
53
Okay
25
Fair
27
Mediocre
12
Poor
33

Summary of reviews

Guests say
Guests consistently praised the hotel's central and convenient location, making it easy to access downtown and nearby attractions. Many found the rooms clean and inviting, and several highlighted the comfort of the beds. However, there were repeated complaints about customer service, with some guests experiencing rude or unhelpful staff and issues with food delivery. Value for price was also a concern, especially regarding unexpected charges for internet and parking. Overall, the positives centered on location, cleanliness, and bed comfort, while service and value received mixed to negative feedback.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort7.5 out of 10
Value for Price2.5 out of 10
Service1.5 out of 10
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10
Wonderful
Thomas, Apr 2024
The staff across the board were amazing! So attentive in every part of the hotel! We felt like pampered guests but it is very apparent they have made this their culture. Well done
5.1
Fair
Anonymous, Dec 2018
Pros (+) Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons (-) After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons (-) This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
2.0
Poor
Anonymous, Oct 2016
Cons (-) We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Double...
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Location

1360 West Mall Drive, Cleveland, OH 44114

What's nearby

  • Cleveland Mall62 m
  • Public Square222 m
  • Terminal Tower0.5 km
  • Huntington Bank Field0.7 km
  • Quicken Loans Arena0.7 km
  • Rock and Roll Hall of Fame0.8 km
  • Steamship William G. Mather Maritime Museum0.8 km
  • Progressive Field0.9 km
  • Playhouse Square Centre1.1 km
  • St. Peter Church1.1 km
  • West Side Market2.1 km
  • Great Lakes Brewing Company2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Cleveland Marriott Downtown at Key Tower

Low season

High season

Average price (weeknight)

May
May
₹ 25,502
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Cleveland Marriott Downtown at Key Tower

Which month has the cheapest rates at Cleveland Marriott Downtown at Key Tower?

The cheapest month to stay at Cleveland Marriott Downtown at Key Tower is December, with an average nightly rate of ₹ 20,471. The most expensive month is March at ₹ 21,419 per night.

What is the cheapest day to book Cleveland Marriott Downtown at Key Tower?

The cheapest day to book Cleveland Marriott Downtown at Key Tower is Tuesday, with an average nightly rate of ₹ 20,602. The most expensive day is Thursday at ₹ 46,215 per night.

How far in advance should you book Cleveland Marriott Downtown at Key Tower?

To get the best price at Cleveland Marriott Downtown at Key Tower, book around 7 weeks in advance. This could save you approximately 17% compared to booking last minute.

FAQs when booking at Cleveland Marriott Downtown at Key Tower

  • Where is Cleveland Marriott Downtown at Key Tower located?

    Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0.3 km from the centre of Cleveland. Cleveland Mall is the closest landmark to Cleveland Marriott Downtown at Key Tower.

  • When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?

    Check-in time is 16:00 and check-out time is 11:00 at Cleveland Marriott Downtown at Key Tower.

  • How far is Cleveland Marriott Downtown at Key Tower from the airport?

    Cleveland Marriott Downtown at Key Tower is 16.4 km from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 18.3 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great Cleveland Marriott Downtown at Key Tower hotel deals?

    KAYAK scours the web for all room deals available at Cleveland Marriott Downtown at Key Tower in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cleveland Marriott Downtown at Key Tower and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cleveland Marriott Downtown at Key Tower.

Nearby hotels and places to stay

Closest

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3-star hotel
10% cheaperDrury Plaza Hotel Cleveland Downtown9 Excellent (4,149 reviews)0.17 kmIndoor pool, Fitness centre, Restaurant₹ 17,060+
4-star hotel
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4-star hotel
15% cheaperHyatt Regency Cleveland at The Arcade8.3 Excellent (2,093 reviews)0.23 kmFitness centre, Restaurant, Bar/Lounge₹ 16,067+
Suite in Downtown under a mile from Rock & Roll HoF, Browns & Gaurdians Stadiums
6 Good (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine₹ 32,034+

Cheapest

See cheapest stays in Cleveland
4-star hotel
31% cheaperThe Westin Cleveland Downtown8 Excellent (1,239 reviews)0.32 kmFitness centre, Restaurant, Bar/Lounge₹ 12,935+
3-star hotel
30% cheaperHampton Inn Cleveland-Downtown8 Excellent (2,013 reviews)0.4 kmFitness centre, Room service, Free Wi-Fi₹ 13,174+
4-star hotel
22% cheaperHotel Cleveland Autograph Collection7.2 Good (1,162 reviews)0.34 kmFitness centre, Restaurant, Bar/Lounge₹ 14,620+
4-star hotel
19% cheaperHilton Cleveland Downtown8.9 Excellent (1,386 reviews)0.23 kmIndoor pool, Fitness centre, Restaurant₹ 15,354+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine₹ 64,026+
3 Convenient Rooms Near Rock and Roll Hall of Fame w/ Plush Bedding
10 Excellent (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine₹ 96,101+
Adventure Awaits! Near Huntington Convention Cente
10 Excellent (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine₹ 32,034+
4-star hotel
18% cheaper
Fidelity Hotel
9.2 Excellent (75 reviews)0.36 kmFitness centre, Restaurant, Bar/Lounge₹ 15,399+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
0.3 km
Cleveland Hopkins Intl
16.4 km

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