Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Kempinski Hotel Cancún offers 363 accommodations with minibars and espresso makers. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2023. An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.
9.1
Wonderful
709 reviews
Latest deals for Kempinski Hotel Cancún
Mon 26/10
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Tue 27/10
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₹ 27,336
•Cheapest rate per night
Compare prices for Deluxe room, Double room and 39 more Kempinski Hotel Cancún deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Kempinski Hotel Cancún
Private beach
Snorkelling
Outdoor pool
Beachfront
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Reviews of Kempinski Hotel Cancún
9.1
Wonderful
709 verified ratings
Wonderful
512
Very good
82
Good
30
Okay
28
Fair
19
Mediocre
10
Poor
28
Summary of reviews
Guests say
Overall, guests highlight the hotel's outstanding service, friendly and attentive staff, and high standards of cleanliness. Many reviews mention the convenient location and enjoyable amenities such as pools and restaurants. While breakfast receives mixed feedback, with some finding it limited or overpriced, most guests appreciate the comfortable rooms and well-maintained facilities. However, some reviews express disappointment with value for price and additional fees, and a few mention issues with overbooking or specific services. Despite these concerns, the majority of guests had a positive experience, especially regarding service and cleanliness.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location8.5 out of 10
Breakfast5 out of 10
Value for Price3.5 out of 10
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9.2/10
9.2 out of 10
314 reviews
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8.4 out of 10
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10
Wonderful
Richard, May 2021
Pros (+) The staff showed better than expected attention room to detail and service We attended all of the restaurants and pleasantly surprised at the quality of the food and service
Cons (-) Nothing
10
Wonderful
toun, Jul 2019
Pros (+) loved everything. lovely experience
Location
Retorno del Rey #36, 77500 Cancún, Quintana Roo
What's nearby
Spa at The Royal Sands0.5 km
Kukulcan Plaza1 km
La Isla Shopping Mall1.9 km
Iberostar Cancun Peninsula Convention Centre3.2 km
Iberostar Golf Club Cancun3.4 km
Playa Delfines3.8 km
El Rey Ruins4 km
Cancun Golf Club at Pok Ta Pok4.6 km
Hard Rock Cafe Cancun4.8 km
CoCo Bongo Cancun4.8 km
Cancun Convention Center5.1 km
Poliforum Benito Juarez6.9 km
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Essential information about Kempinski Hotel Cancún
Low season
High season
Average price (weeknight)
Average price (weekend night)
June
January
₹ 74,211
₹ 45,795
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 52% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.
Kempinski Hotel Cancún
Which month has the cheapest rates at Kempinski Hotel Cancún?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Kempinski Hotel Cancún is September, with an average nightly rate of ₹ 34,542. The most expensive month is December at ₹ 66,807 per night.
What is the cheapest day to book Kempinski Hotel Cancún?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Kempinski Hotel Cancún is Saturday, with an average nightly rate of ₹ 36,522. The most expensive day is Tuesday at ₹ 98,400 per night.
How far in advance should you book Kempinski Hotel Cancún?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Kempinski Hotel Cancún, book around 11 weeks in advance. This could save you approximately 18% compared to booking last minute.
KAYAK's top tips for your stay at Kempinski Hotel Cancún
If you’re after a cheap room at Kempinski Hotel Cancún, then you should consider staying during the low season. The cheapest deals can generally be found in June and February.
Prices can also vary depending on which day of the week you stay. For the best room deals at Kempinski Hotel Cancún, plan to stay on a Friday or Sunday. The most expensive day is usually Tuesday.
How long should you stay at Kempinski Hotel Cancún? KAYAK users usually book their rooms here for 5 days.
FAQs when booking at Kempinski Hotel Cancún
Why should I stay at The Ritz-Carlton Cancun?
A regular destination for some of the biggest celebrities in the world, you never know who you might bump into in the hallways or out by the pool. Notable faces, including Jennifer Anniston, Leonardo DiCaprio, Meryl Streep, Mark Wahlberg and Eva Mendes, are known to have frequented the resort in the past.
Where can I celebrate a special occasion at The Ritz-Carlton Cancun?
For a memorable evening full of joy and sophistication, reserve a table at The Club Grill. A modern restaurant that excels in Continental cuisine, popular dishes include Caribbean lobster, rib eye steak and cauliflower risotto. The sleek interior offers an ideal setting to toast a birthday or anniversary, with live jazz music every night creating a warm ambience.
What workshops does The Ritz-Carlton Cancun have?
Spend time at The Culinary Center and you’ll return home after vacationing with more skills in the kitchen. Interactive cooking classes teach you the skills and recipes to master Mexican and Italian food, with wine and cocktails to enjoy throughout. Sessions cost roughly 1,900 MXN (approximately 99 USD) and must be booked in advance. Tequila tasting classes are also run.
What packages are available at The Ritz-Carlton Cancun?
If you are looking to get away for an extended period of time, discounts are available when you reserve accommodation for 3 or more nights. Starting from roughly 4,500 MXN (approximately 235 USD) per night, you’ll also receive a complimentary buffet breakfast every morning.
What VIP services are available at The Ritz-Carlton Cancun?
Upgrade to Club Level and receive access to the exclusive lounge where you’ll find delicious snack platters 5 times throughout the day. Premium quality beverages are also available, while personalized concierge and complimentary garment pressing will make you feel on top of the world. Cruise into your Saturday morning by dropping in and catching a live acoustic guitar performance at 9:30 am.
What family-friendly services are offered at The Ritz-Carlton Cancun?
The supervised Ritz Kids camp provides a fun environment for children to play plus an opportunity for parents to escape and relax. Ideal for kids between the ages of 4 and 12, activities include arts & crafts, treasure hunts and organized Mexican games. A tailored health-orientated children’s dining menu can be ordered from at any time of the day. Making life easy for parents with young bubs, guestrooms are available with cribs, changing tables, soaking tubs, highchairs and bottle warmers.
What fitness classes are run at The Ritz-Carlton Cancun?
Keep active while away on holiday with yoga, hydrobalance, salsa, martial arts and conditioning training. Advanced classes such as beach circuits, reformer Pilates and ironman training offer the chance to push your limits.
What shopping is possible at The Ritz-Carlton Cancun?
Pick up a tasteful present at one of the two onsite boutique stores, La Perla and Escada. Unique products found on the shelves include handbags, shoes and elegant clothes.
What beach amenities are found at The Ritz-Carlton Cancun?
You can reserve a villa down on the white sand and indulge in supreme comfort. Equipped with hammocks, lounge chairs and shade, you’ll be prepared to spend a long day at the beach. Boogie boards and scuba diving lessons are also available.(Prices checked 26/06/19).
Where is Kempinski Hotel Cancún located?
Kempinski Hotel Cancún is located at Retorno del Rey #36 in Hotel Zone, 9.3 km from the centre of Cancún. Spa at The Royal Sands is the closest landmark to Kempinski Hotel Cancún.
When is check-in time and check-out time at Kempinski Hotel Cancún?
Check-in time is 15:00 and check-out time is 12:00 at Kempinski Hotel Cancún.
Does Kempinski Hotel Cancún offer free Wi-Fi?
Yes, Kempinski Hotel Cancún offers free Wi-Fi.
How far is Kempinski Hotel Cancún from the airport?
Kempinski Hotel Cancún is 12.9 km from Cancun. Kempinski Hotel Cancún is 66.4 km from Cozumel Intl.
Does Kempinski Hotel Cancún have a pool?
Yes, Kempinski Hotel Cancún has a pool on-site.
How does KAYAK find such great Kempinski Hotel Cancún hotel deals?
KAYAK scours the web for all room deals available at Kempinski Hotel Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kempinski Hotel Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kempinski Hotel Cancún.
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